NAV consultants do not cease their support for the customer just after the project has been completed. To ensure that the best user experience, flexibility and reliability for system users, we have created a professional HelpDesk department. Unexpected events and situations which can jeopardise the continuity and efficiency of your processes have to be always accounted for when working with an IT system on daily basis. In many cases, they result from insufficent knowledge of users who have not learned Microsoft Dynamics NAV
We provide support for 55 installations
We have already supported 1,300 Microsoft Dynamics users
More than 39,000 completed service requests
The biggest Microsoft Dynamics NAV HelpDesk team in Poland!
The longest experience of 15 years in the ERP software business
Hot-line service – available 5 days a week, from 8.00 A.M - 5.00 P.M.
Advice, consultancy, error recovery - services provided under the agreement
Monthly support packages
Support provided by a delegated consultant
Remote and on-site audits of Microsoft Dynamics NAV installations
Remote and on-site audits of the server environment
Periodic summary of service requests
Installation of Microsoft’s fixes
Periodic newsletters including articles on the most frequent problems