Telemond Holding

We have decided to implement Microsoft Dynamics NAV because of its flexibility. Now, we are able to implement many modifications on our own, using only our resources from IT/ERP department, without engaging external consultants, says Piotr Kopytek. Moreover, when the NAV 2019 and NAV 2015 versions are compared, multiple advantages can be noticed such as the possibility to generate reports faster. Presently, we receive better quality and more coherent information. We have aligned the data structure and process registration method across all companies. By improving the management of user rights, the risk of errors has been eliminated. We have defined roles, which can be assigned to users. In order to streamline daily tasks on one hand and on the other, to ensure data security, the scope of information available to specific users has been also defined and tested by users. Our IT/ERP department have created tailored-made user roles within Dynamics NAV.

Owing to MDMS, data is entered only once for all companies, which eliminates multiple data entry for each company, says Piotr Kopytek. Previously, when MDMS was not used, we had to fill in data separately in each company. It caused the risk of errors and inconsistencies. In addition, substantial differences among companies made combining and creating consolidated reports difficult, he says.

The MDMS module has enabled us to group data into master data, which is shared by all companies, and local data which can be managed separately by each organization. Master data is entered and set up within MDMS and then it is replicated to local companies. The fact that the whole group uses uniform data translates into time savings at data entry and setup. The solution made it possible to standardize financial and inventory data, processes as well as item and vendor cards used by all the companies.

In order to enable processing of warehouse receipts on handheld terminals, an ADCS solution was implemented. By then, the purchase planning department used to send a printed warehouse receipt to warehouse staff. Goods received were counted and then entered into the system. Presently, all receipts are registered automatically with ADCS terminals, says Jakub Abram.

Automated data capture enables instant processing of information entered. ADCS supports proper data registration. Owing to its integration with the workflow within the warehouse management system, the functionality automates warehouse processes.

The Telemond Group uses ADCS for warehouse receipts of specific items. This solution has not been implemented for all types of receipts because of specific requirements of different vendors. For example, not all vendors use barcoding for product identification. Until now, in a typical delivery receipt process, a warehouse worker entered each delivery note manually. The warehouse worker also verified the delivery and filled in all data for the item received including its lot number etc. This process has been simplified and streamlined. Consequently, the warehouse worker scans only a label barcode, and data is automatically sent to the ERP system.

It has been also planned to implement this functionality for warehouse transfers.

In the Telemond Group, we have implemented a module for workflow management, agiles Workflow. The workflow management system supports management of business processes in the companies. The solution enabled us to set up a structured workflow between team members, says Jakub Abram.

The agiles Workflow module is used mainly for the process of creating BOMs. Previously, special Excel files were used for this purpose. By using a workflow management solution, it was possible to improve the quality of information available within the system and ensure timely delivery of tasks. In the past, users used to forget to fill in the Excel file on time. Presently, the system generates tasks for users and users are obliged to complete them within a defined period of time.

The module is also used for item indexing. This is a huge improvement, because now, there is no risk that settings will not be filled in or someone will forget to add information

Previously, item cards could be created only by one person. For this purpose, this person had to collect information from different departments and then to enter it into the system. With agiles Workflow, cards can be created by multiple users from different departments. Based on the workflow setup, the process is transferred to users responsible for filling in specific fields related to different departments, says Kamil Olszewski.

Owing to Agiles Workflow, it has been possible to define roles and actions to be assigned to users of the workflow process. Each team member has realized that he is a stakeholder, who is responsible for the timely delivery and performance of the whole team. Workflow has also become a precious source of information in the control process in the Telemond Group.

The BOM management module, which is tailored to the specific needs of our holding, was the most important of the non-standard functionalities that we have implemented. Technical documentation that we receive from our customers does not correspond to our requirements, items, routings or BOMs. Therefore, this documentation is entered as a text. At this stage, items are not linked to inventory or accounting entries and therefore they are registered as non-inventory items. Such item records are used to create a BOM, says Kamil Olszewski.

For a crane part which consists of 400 components, we develop a relevant production BOM with item specifications and provisional technology. Then, this data is used by the function we have developed to automate the creation of routings and BOMs. For example, a BOM can include 30 assembly items which have been entered as a text and compose one item registered in the system. The functionality enables us to create one item from these 30 assembly items. It also assigns a relevant technology and routing to the item. This has to be verified and approved by a technologist who changes the production order status for Firm Planned. The process also uses the workflow module which ensures that for each step required data is entered and tasks are assigned to users and the logistic and production planning departments, as defined in the technical documentation, he says.

The implementation process in the Telemond Group was very well organized. The project team including key users for production, purchases and accounting has been delegated by Teleskop. Teleskop’s task was to monitor its cooperation with other companies. This implementation was a model project. Understanding the need of collaboration, the company was very engaged in the project, says Jakub Abram. Data and process standardization was the biggest project challenge of all. We had to deal with the problem of creating one database and setting up a single system for companies with different production profiles. However, we have managed to provide all required functionalities to all companies within the group.