Service industry software
Ensure top-level service to your customers
The contemporary market is very demanding for enterprises. Customers expect fast feedback, transparent actions as well as clearly-defined targets. In order to meet such demands, service providers choose ERP solutions that streamline their work and improve the quality of their services. With such a solution, they can perform quickly and reliably notwithstanding their customer’s location, time zone and required procedures.
Microsoft Dynamics 365 Business Central (former Dynamics NAV) is an ERP solution which enables companies to use skills of their employees and supports innovative concepts. It offers comprehensive tools for real-time collaboration. Additionally, by increasing the efficiency of customer service owing to business applications and technological solutions, Microsoft Dynamics 365 Business Central ensures high quality of customer service, which translates into enhanced company’s reputation. Microsoft Dynamics 365 Business Central reduces the time needed to collect necessary information and speeds up the decision making process.
Beside industry solutions our offer includes a number of business tools which enable you to increase the functionality of your ERP system.
Document Capture
This a perfect solution for service companies which has been designed for scanning, registration and archiving all documents in a company. Find out more on how to improve your back office processes and eliminate redundant paperwork.
More
MDMS
MDMS - is a system for Master Data Management System. This solution has been designed for the synchronisation and management of central data stored in dispersed locations. Improve management and workflow in multi-subsidiary companies.
More
EDI
Electronic data exchange (EDI) is a method for exchanging messages in a standardised format between systems. Such messages can include orders, warehouse receipts and invoices.
More
Our customers from service industry
Microsoft Dynamics NAV was selected based on our previous experience and work with Microsoft systems. Previously, we had worked with Microsoft Dynamics AX, but Dynamics NAV turned out to be a perfect solution for our needs.
TOMASZ LACHOWSKI, FINANCE DIRECTOR
The project was launched with a detailed analysis of our needs, which enabled us and IT.integro’s professionals to develop the implementation plan swiftly. Consultancy gave us a better understanding of what has to be changed, and within which areas business processes should be modified. With this knowledge, the rest of the project was essentially routine. The project was completed as scheduled.
TOMASZ LACHOWSKI, FINANCE DIRECTOR
Microsoft Dynamics NAV is a much more modern tool and offers improved capabilities for BI and product profitability analysis, thanks to its integration with the OLAP data warehouse. With these capabilities, it ensures streamlined reporting to our headquarters.
DOROTA FRĄCZAK, DYREKTOR DS. KONTROLINGU
Due to the distinctive nature of our business operations, the posting process has been reversed for shipment. Microsoft Dynamics NAV has replaced the manual creation of documents with the automated process of creating purchase documents is linked with the shipment and invoicing processes. This enables us to save time and reduce the number of errors in documents posted.
AGNIESZKA SAJDAK, GŁÓWNA KSIĘGOWA, EPO Sp. z o.o.
With the software and applications implemented, we have not only improved service quality, but first and foremost, we have made our operations more transparent for the customer, by ensuring faster, and almost instant access to information related to the services we deliver to the customer.
WŁODZIMIERZ KANDER, PREZES FIRMY Uniscale Sp. z o.o.
