After implementation is completed, the application is uniform, therefore the user is not aware whether the functions it uses are embedded within the standard system or a local functionality.
For many years, particularly in the years of 2003 to 2011, i.e. starting from the release of 3.7 version until the 2009 R2 version, Microsoft used to provide local functionalities for nearly 40 countries worldwide. This has been shown in the table below. Therefore, the availability issue of Microsoft Dynamics NAV local version was of minor importance when delivering global roll-out projects. In most countries where projects were delivered, partners would use versions provided by Microsoft. The situation changed substantially at the end of 2012, when Microsoft launched the 2013 version and withdrew from the provision of local versions for multiple countries. This made many local partners develop local versions on their own. To develop Polish Functionality for Microsoft Dynamics NAV 2013, IT.integro joined Microsoft Partner Localization and Translation Program.
The change in Microsoft’s localization policy had a great impact on global roll-out projects. Starting from the 2013 versions, partners have to search for local versions on their own in many more countries than before. Local versions are available at various prices depending on the country and vendor. In many countries, more than one vendor offer their local versions. Microsoft, including its local subsidiaries, is not entitled to recommend any local functionality version, as such recommendation is a breach of the principle of equal treatment for all partners.
Local functionalities have not become a primary objective of global Microsoft Dynamics NAV roll-out projects. The certification process for localized products is quite efficient and the worldwide Microsoft partner community actively deals with the gap left by Microsoft. This means that local version availability is not a problem. Microsoft Dynamics NAV is available in 150 countries worldwide. However, it should be understood that if a global project is delivered outside Western Europe and North America, the issue of local functionality comes up for discussion in many countries.
At the end, one more localization issue is worth mentioning, namely, the export restriction on exporting Microsoft products to some countries. Microsoft products (including Microsoft Dynamics NAV) are subject to U.S. government jurisdiction and may not be exported without authorization to countries commonly referred to as Group E. (There is one exception: after Russia’s invasion on Ukraine, the region of Crimea was listed – although practically, it is not a country and consequently cannot be deemed a Group E country).
Export authorization is required for Microsoft products in the following countries:
- North Korea
- Region of Crimea
Read more on: https://www.microsoft.com/en-us/exporting/faq.aspx
This restriction means that it is not permitted to use Microsoft Dynamics NAV in such countries.