Sample successful ERP projects
As for implementation for our biggest customer, we do successfully manage to avoid such problems. A special team consisting of our customer’s employees and our own consultants has been established for the purpose of the whole global project. As a result, individual subsidiaries treat our consultants as a part of this team, and not as a totally external entity. This in turn, facilitates our relations. All inaccuracies are dealt with between the subsidiary and its head office. The company is divided into sections, and each of them has a person responsible for a specific activity area in the head office. Let us imagine some sales employees would like to report an issue concerning work standards we have introduced. According to our customer’s internal policy, they should report it directly to the person responsible for the sales area in the head office – not to our team, as its implementation partner.
In this respect, improved company internal communication is one of the most significant implementation project benefits. Before each roll-out, the head office informs subsidiaries about the schedule planned for the implementation project. Subsidiaries become also familiar with project requirements, goals and advantages . Therefore, even though implementation necessitates a lot of internal changes, they do not cause reluctance in the subsidiaries.
Presently, our customer’s company runs a very deliberate project-related information policy. Companies which are already using Microsoft Dynamics NAV based on the global solution, are eager to share their opinions and benefits via the internal corporate portal. Currently, the list of prospective advantages is over 80, including time-saving benefits as well as the ones which bring real financial gains.
As a standard, IT.integro presents global project assumptions during Microsoft Dynamics NAV introduction trainings, which are delivered as one of the first tasks within a local project rollout in a subsidiary. This practice is intended to enable key users to gain an understanding of a local implementation as a part of a global roll-out project.
This brings many benefits, however it also implies some consequences.